Wink & Nod Support Center

Help Center

Popular Questions

Do you have any showrooms or places I can try the mattress?

What kind of bed setup or frame do you recommend for a Wink & Nod mattress?

How do I unpack and set up my mattress?

How does your mattress compare to X, Y, or Z competitor?

Do you have any international certifications?

Sleeping on the mattress

Why do I get a sunk-in feeling when I sleep on the mattress?

Why am I not very comfortable on the mattress? Its too soft, or its too hard!

What if the mattress is still too soft or too hard after I have spent 30 or more days on it?

How thick should a mattress be for best sleep?

Product upkeep and care

How long should I wait to use the mattress after unboxing it?

How often should I wash the removable cover?

How do I clean my mattress?

Returns and Exchanges

Tell me more about the 100 nights trial

How do I return my mattress?

Do I return the mattress in the original box?

How many days does it take to complete the refund process and credit amount to my account?

Orders and Shipping

When can I expect to receive my Wink & Nod products?

How much is shipping?

Is there an EMI / installment option?

Can I change my shipping address?

Where can I find my tracking number?

Do you offer financing?

Warranty

Does Wink & Nod provide a warranty?

The W&N Mattress Size Guide
the w&n mattress size guide

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